Case Studies

AV Equipment Manufacturer

WORK: Hervé coached the Directors and helped them create a new strategic direction for their international business. This included work on Industry structure, segmentation and trends, distribution channels, value proposition, pricing, distribution performance scorecards.

Outcome: The business survived during Covid thanks to a change in the export strategic direction and has grown back ever since to levels above pre-pandemic.

Quote: “Hervé has come back 3 times to coach the leaders of our company which is a testimony to his great work and influence. He coached the International Director, the Sales Director and some sales account managers, the Commercial Director (who was promoted soon after Hervé had coached her.)” TM Finance Director

LS SECURITY SERVICES PROVIDER

Issue: The business started losing security contracts to bigger competitors, margins were becoming tighter, and new bids were being lost to big players. A new strategic direction was needed.

Outcome: Hervé supported the CEO and the senior management team create several strategic possibilities using a proven strategy framework which by elimination and testing led the CEO choose the best possible strategic direction for his business.

Quote: “I really enjoyed working with you Hervé. You had such a positive impact on me and the management team. Your know-how, skills and knowledge are amazing. You helped us make some key choices for the business” T. CEO

MB LUXURY LIGHTING MANUFACTURER

Issue: The family business needed to build a new business model and a strategy to become more sustainable and win more business in a very targeted sector.

Outcome: Hervé has helped shape the new business model and has assisted the CEO in creating a clear strategy that is currently being implemented. Hervé has also implemented and rolled out a new CRM system that has become the central tool to interact with our customers. Hervé is still working on the overall business development project with the launch of a new brand.

Quote: “Hervé worked with us pre-pandemic for a couple of years and I called him back late 2022 to carry on developing our strategy and new business model. He has proved to be invaluable in his support and guidance.” AB CEO

KM LUXURY WALLPAPER AND TEXTILE DESIGNER

Issue: After 5 years or running and growing his business, the CEO/Business Owner needed coaching support to grow to the next level which included some international expansion.

Outcome: Hervé assisted the CEO and Creative Director in creating a clear strategy, followed by a growth plan and helped put in place effective sales, marketing and commercial processes to grow nationally and internationally. Hervé also coached the CEO to not only prepare his brand for international expansion but also operationally supported the international growth of the business for a few years.

Quote: “I didn’t realise running a business required so many skills and so much know-how. Having Hervé by my side was the best decision I made.” KM. Creative Director

AM EV CAR REPAIR GARAGE

Issue: The Entrepreneur is looking to build a chain of EV repair specialist garages and need support in realising his business dream.

Outcome: Hervé has been coaching the business owner/entrepreneur put in place an effective structure, build a brand and create a strategy to grow his business. The work is on-going.

Quote by the CEO: “I wish I had found you sooner Hervé, I would have avoided making some big mistakes! It is also so good to be able to talk constructively about my business plan and ambition to someone who knows what it takes.”

OT WALLPAPER CREATOR FOR LUXURY HOMES

Issue: The Entrepreneur needed guidance to develop and structure her start-up business, build a brand, and realise her dream of building a wallpaper business

Outcome: After a year of coaching support, the Entrepreneur was able to develop her business and brand and has been growing ever since. 6 years later, The Entrepreneur called Hervé to work as her on-going business coach.

Quote: “Hervé has helped me focus on the key elements of my business. Hervé helped me create the vision, strategy and the commercial processes to allow me to grow my business. I wouldn’t have been able to do it without his help.” OT. Entrepreneur.

JH – FASHION DESIGNER AND WHOLESALER

Issue: Despite its existence for 3 generations, the business has never been able to crack the French market.

Outcome: Using my strategic & operational skills with the CEO, I helped the business create a new distribution model making unprecedented gains in the French market.

MGC – LUXURY GARDEN FURNITURE DISTRIBUTOR

Issue: The owners needed to grow the business in a structured and sustainable way in the luxury UK outdoor furniture market.

Work done: Coach the owners/directors on setting out a clear growth strategic path. Supported them in creating and rolling out a CRM system. Helped create a commercial department from pricing structure to commercial terms. Helped with interview process of sales and marketing staff. Coached the Directors on effective sales and marketing. Helped the Owners renegotiate their whole supply chain increasing dramatically the business margins.

Outcome: The business doubled its turnover within 15 months reaching new heights never achieved despite the owners having run the business for 10 years prior to Hervé’s intervention.